Terms & Conditions

Effective Date: April 1, 2026

Welcome to BuiltRight Home Improvements (“BuiltRight,” “we,” “our,” or “us”). By accessing or using our website, submitting your information, or engaging with our services, you agree to the following Terms of Service.

1. Use of Website

This website is provided for informational and marketing purposes only. By using this site, you agree:

- Not to misuse, copy, scrape, or exploit content

- Not to attempt unauthorized access to systems or data

- That all content is provided “as is” without guarantees of accuracy or completeness

We reserve the right to modify or remove content at any time without notice.

2. Estimates, Pricing & Proposals

All pricing shown on this website, in marketing materials, or through tools (including calculators or visualizers) is for informational purposes only and does not constitute a binding offer. All written proposals and estimates are valid for 30 days unless otherwise stated. Any same-day discounts, promotional pricing, or special offers are only valid during the initial consultation and may not be extended. Final pricing is determined only after an in-home evaluation and written agreement.

3. Scope of Information & Educational Content

Content provided on our website, blog, videos, or marketing materials (including information about remodeling, financing, tax benefits, or VA programs such as the HISA grant) is:

- For general educational purposes only

- Not financial, legal, or tax advice

- Not guaranteed to apply to your specific situation

You agree to consult appropriate professionals before relying on such information.

4. Shower Visualizer & Digital Tools

Any visualizers, mockups, design tools, or configuration features provided on our website are:

- For illustrative purposes only

- Not exact representations of final products

- Subject to change based on actual site conditions, measurements, and product availability

BuiltRight makes no guarantee that final results will exactly match digital previews.

5. Financing & Credit Prequalification

By submitting your information through our website, forms, or financing tools, you acknowledge and agree:

- You are providing written authorization for BuiltRight and its partners to obtain information necessary to evaluate potential financing options

- This may include obtaining your credit report, credit attributes, and identity verification data

- This is not a formal application for credit, but a prequalification or evaluation process

You further agree:

- You may not withdraw consent retroactively once processing has begun

- You may withdraw future consent by submitting written notice

We may collect:

- Contact information (name, phone, email, address)

- Personal identifiers (date of birth, SSN, driver’s license where required)

- Financial and payment-related information

This information may be shared with:

- Consumer credit agencies

- Financing partners

- Identity verification services

- Payment processors

- Other third parties necessary to provide services

6. Communications Consent (Calls, SMS, Email – TCPA Compliance)

By submitting your information through our website or forms, you expressly consent to be contacted by BuiltRight, including via:

- Phone calls

- SMS/text messages

- Email

- Automated systems, prerecorded messages, and AI-assisted communication tools

You understand:

- Message and data rates may apply

- Consent is not required to purchase goods or services

- You may opt out at any time by replying STOP to SMS or contacting us directly

7. AI, Automation & Communication Tools

BuiltRight may use automated systems, artificial intelligence (AI), and communication technologies to:

- Respond to inquiries

- Schedule appointments

- Provide information

- Assist with customer service

By interacting with our systems, you acknowledge:

- You may be communicating with automated or AI-assisted systems

- Responses may be generated automatically

- These tools are intended to improve speed and service, not replace final human oversight

8. Payments, Taxes & Fees

All applicable sales taxes, use taxes, or governmental fees are the responsibility of the customer unless explicitly stated otherwise. Pricing does not include unforeseen costs outside the defined scope of work. Payment terms are governed by the final signed agreement.

9. Third-Party Links & Services

Our website may include links to third-party websites or services (including lenders, product manufacturers, or informational resources).

We:

- Do not control third-party content

- Are not responsible for their practices, accuracy, or policies

- Make no warranties regarding third-party services

Use of third-party sites is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law:

- BuiltRight shall not be liable for any indirect, incidental, or consequential damages arising from use of this website or reliance on its content

- All services are subject to the terms of the final written contract

- Website use does not create a contractor-client relationship